Talent Spot | How Do You Decide What Recruitment Agency is Right for You?

If you’re thinking of hiring a recruitment agency, you’re probably thinking whether to hire a specialized or general recruitment firm. This might be confused, but it depends on what situations you are having now. In this article, we will talk about how you decide which recruitment agency is right for you?

Situation 1: Getting Hard-to-Reach Candidates 
Specialized recruitment agency likes to talk how massive candidates database it has. However, one of the problems with a specialized recruitment agency is it can end up with a lot of conflicts. For example, let’s say you’re a recruiter who specializes in helping banking firms find the right candidates. Banking firms A, B, and C are your current clients. So far, it looks good. 

Then, banking firm D comes along and wants you to find the best candidate for one of its positions. Now, you know for a fact that the best candidate in the business works with banking firm B — but banking firm B is already one of your clients. If you’re running an ethical business, you can’t go after the candidate you know is the best for the position. 

This is just an example, but the more heavily specialized a recruiter is in any one industry, the more likely they are to have these kinds of conflicts of interest. Specialized recruitment agency might have commitments that prevent them from even considering bringing many of those candidates to you. On the other hand, a general recruitment agency has more freedom to go after any candidate they think is best for you.

Situation 2: Hiring for Specialist Positions
If you’re hiring a research pharmacy technician who needs to have a half-dozen PhDs, you might need a specialist recruiter. If you’re in a fiercely competitive industry and need to hire a new CEO at a crucial moment, you might need a specialist recruiter.

However, there are plenty of positions where a using specialized recruitment agency is the wrong move. If you’re opening a new branch and have a lot of clerical and administrative positions to fill, it might be better to go with a general recruitment agency. If you’re making a lot of hires in one particular position (maybe because of high turnover), it might be better to go with a general recruitment agency. 

Situation 3: Your Success is Their Success
The right recruitment agency makes sure its interests line up with yours. Your success is their success. Your growth is their growth. Your hires are their hires.

Plenty of recruitment agency will pick up a client here and there, try to find a candidate for a position, and not worry too much about the outcome. The right recruitment agency builds a relationship that lays the foundation for a lasting partnership. They take the time to really get to know your company. The best recruitment agency doesn’t just aim to fill a position today — it aims to earn a place as a strategic partner of your organization.

Why is a general recruitment agency more likely to be invested in your company in this way than a specialized recruitment agency? Simply put, it’s because a general recruitment’s success depends on customer service. A specialized recruitment agency sells their services based on their database of candidates. They’re not as invested in any one client.  A general recruitment firm has to offer great customer service if it’s going to last at all.

Situation 4: Like Working with Your Own HR Team 
Ideally, your own HR team would make all the hires and find you the best candidates with no problem. Sometimes things work that way. Other times, however, you need to bring in outside help.

When you need outside help, you’re going to want to work with your partner to be as much like working with your own people as it can be. That means finding a recruitment agency who takes the time to get to know you and your business. That can happen with a specialized or a general recruitment agency. Any recruitment agency who is dedicated to giving a high level of service will take the effort to become part of the team.

However, the big advantage of a general recruitment agency is that they can spend more time on your organization. Most specialized recruiting firms will only be able to assign one recruiter to spend a couple hours a day on your position. The right general recruitment agency like Talent Spot International will be able to assign a recruiter to work on your position full-time, 40 hours per week until the position is filled. 

A right recruitment agency will make your hiring process is accurate and efficient. Most importantly, you will find the suitable candidates through professional services, and understanding what you and your business are headed. Choosing a recruitment agency is not a complicated work, knowing your real needs will lead you the way.

Talent Spot International is a one-stop HR service solutions provider, get your free consultation if you need more information about Recruitment Services at Talent Spot International.